Intelligent physical identity & access management • 80+ countries • 20+ languages
Legal

Privacy Policy

How AccessVatrix collects, uses and protects personal data across this website and its platform. Last updated: November 2026.

1. Who we are

AccessVatrix is a venture of Syntatics, responsible for the personal data described below. Data protection enquiries: privacy@accessvatrix.com.

2. What we collect

Website enquiries: name, work email, company, phone and message you submit through the demo form, used solely to respond to your request. Platform data: for customers operating the AccessVatrix platform, we process identity, visit and access event data strictly as a processor under each customer's instructions and data-processing agreement. Analytics: aggregate, cookie-light usage statistics that help us improve the site.

3. Legal basis & retention

We rely on consent for marketing contact, legitimate interest for enquiry handling and site security, and contractual necessity for platform processing. Enquiry records are retained for 24 months unless a customer relationship begins; platform retention follows each customer's configuration.

4. Sharing

We do not sell personal data. We share it only with subprocessors bound by confidentiality and security obligations (hosting, email delivery, CRM) and with authorities when legally required.

5. Security & residency

TLS 1.3 in transit, AES-256 at rest, least-privilege access and continuous monitoring. Regional data residency options are available per deployment (US, EU, UK, MEA, APAC).

6. Your rights

You may request access, correction, deletion or portability of your data, and withdraw consent at any time, by writing to privacy@accessvatrix.com. You may also complain to your local supervisory authority.

7. Changes

Material changes to this policy are announced on this page and, for platform customers, through the admin console.